r/southafrica • u/WorldInWonder • 1d ago

Picture Capitec must be doing something right.

Post image

Three sets of queues for banking and people seem prepared to wait.

Edit:

Only one queue was for the ATM and it was the shortest.

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u/Naive-Inside-2904 1d ago

If you’re a Capitec executive and you see these queues you are doing something very wrong to expect your clients to wait so long for their money.

Time is a precious resource which is being wasted in queues.

13

u/Opheleone 23h ago

It is, but essentially these people rely on physical cash for a reason that isn't met by the app or a potential societal reason such as preference for physical etc.

I don't really know the reason why, I am just another white dude who only uses card or apps.