r/southafrica 1d ago

Picture Capitec must be doing something right.

Post image

Three sets of queues for banking and people seem prepared to wait.

Edit:

Only one queue was for the ATM and it was the shortest.

319 Upvotes

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u/Naive-Inside-2904 1d ago

If you’re a Capitec executive and you see these queues you are doing something very wrong to expect your clients to wait so long for their money.

Time is a precious resource which is being wasted in queues.

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u/dreadperson Gauteng 23h ago

Im sorry but I think that that's kind of s naive take, what could possibly be the solution to bank ques? A whole plaza full of atms? Tap n go ATMs with no safety features?