Weekly CLAIM & Processing/Paid/Posted Thread

[u/SoThenIThought_]

-----At-A-Glance Updates-----

• Job search suspension is still in effect Until July 11th.

Added 6/13 Return of the Job Search on July 11, FAQ

This means that if you are marking 'Yes' to the job search question you are doing something that is not currently required.

Job search suspension is tied to the Washington State covid-19 emergency declaration, it has nothing to do with State Reopening Phases or Federal Benefit Extension guidelines. Recent post and reply on the subject.

• Possible Batch Processing Issue delaying some payments ~24-48hrs.

See this poll

-----

This is the Weekly Thread! Please post here.

• New Rule - Low Effort/Duplicate/Searching
• New Rule - Automoderator - Age/Karma Minimums
• State of the Sub 3/26
• State of the Sub 2/4

------Foreword-----

It is important that users have a Post in which to comment and share their questions and experiences. It is also important to me as a moderator so that I can track the development, propagation or disappearance of issues related to Paid/Processing/Posting; which currently is very very was* difficult because of the volume and number of duplicates, and the lack of information provided by users who do not include their claim type and bank.

I urge you, when posting, to include your bank and your claim type.

I urge you, as much as you can, anticipate delays for weeks with holidays.

Request for separate threads will be entertained, if you can send me a direct message with a good reason that is backed by some sort of evidence.

---------

The most consistently accurate and applicable is in The Archive and The Roadmap

-----Weekly Claim Questions------

NEW 4/12: ESD's site for Weekly Claim Questions - Reporting Earnings

NEW 4/12: ESD's site for Weekly PUA claim Questions

NEW 4/12: ESD's site for Restarting your Claim

ESD's site for Waiting Week/ When Will Payments Start

NEW 4/12: What if I didn't Work this Week?

2 jobs? Paid Late? Reporting Complex Earnings

Use a Password Manager, otherwise you might Lock Your Account and have to contact Technical Support

Added 4/22 Traveling and Claiming: "Able and Available"? No. Just Skip the Weekly Claim

-----Processing/Paid/Posted-----

• After a Weekly claim is submitted, it first says “Processing-Web ^￦ ", then^¥ “Processing”, then “Paid”, and it takes 48 hours on average to post in an account, if the amount is significant, refer to this post. Related Post
• The average time between when the payment shows "Paid" and when it appears in a bank account is dependent on the bank.

Weekly claims that are filed by web are generally all processed sometime between Tuesday evening and Wednesday evening. So if you filed a a claim last Wednesday it will probably not be processed until the following Tuesday.

(￦) If you did your weekly claim via the web. Weekly Claim status is "Processing - IVR"? Normal: You filed by phone IVR means Interactive Voice Response

(¥) This happens when the submission moves from "Submitted" to "Processed", within Online Activity

• Weekly Claim says " Paid - 0"? It's normal temp statu
• NEW 4/9: PUA Claims pending after being processed? Upload a Document says "Railroad/Existing Claim"? This is normal
• Are your weekly claims PENDING? Go here to find out Why

------Known Issues------

3. Appearance of "Waiting Week" on some pre-existing claims

_______(1/9) WA House Minority Leader (R) J.T. Wilcox did not approve the Extension of 20.21; the WA Governor's 10th successive proclamation which waived the waiting week, by sending the Governor a letter the day the extension lapsed Contact him directly at [jt.wilcox@leg.wa.gov](mailto:jt.wilcox@leg.wa.gov). So on Jan 7, ESD Policy Director Dan Zeitlin filed an Emergency Rule, which appears to have no end date. It is believed that due to no rule prohibiting a waiting week between Dec 28-Jan 7, that some pre-existing claims erroneously began to show this. See this post and comments.

Update (1/23) New FAQ from ESD ON Waiting Week

5. (NEW AS of 1-11) Disappearance of Weekly Claim Prompt Link. As suggested in this post and reply, it is solvable manually by calling the call center. <Will Likely be Updated>. (New 1/25: Additional Info: Details of Resolution call) Another example (2/11) Another example 3/2 Another example after 6/12 PNC

11. (New 1/19) Changing your address/phone number/bank account will likely stop payments, and require an Identity confirmation that may take 6-8 weeks. (Because of a continuation of an Audit) See above in Best Practices for changing eServices notices/letters from Mailed to Electronic. See this post

------Perspective--------

We are all on government benefits; this is not an employee employer relationship where we always get paid at the exact same time every week; they do not have the same responsibility to pay at a predetermined time and it's unreasonable to hold them to that standard. They will get around to paying us when they get around to paying us, unfortunately. Holding that expectation is a false hope, and being constantly disappointed is not a productive thing.

[u/SoThenIThought_]

Where in eServices do I look to find the Adjudications or Open Cases?

So what is it? Identity Verification?

PS I am from Portland, OR

[u/theeversocharming → u/SoThenIThought_]

I did all the additional information and uploaded documents. Still pending. Tried calling and the “high call volume” message was given and then ended the call.

[u/SoThenIThought_ → u/theeversocharming]

Yeah that's pretty common. The section in the roadmap about how to call ESD suggests to do so right as they open at 7:59 a.m. or around noon or around 1:00 p.m..

However as you likely saw from that link that I provided earlier, calling about an adjudication is largely unsuccessful because the general inbound reps do not have any effect on adjudications, you would need to schedule a call back from a tier 3 agent, but even then with the huge influx of new PNC issues we are hearing that those callbacks are filling up fast. Nevertheless the old best practice to start an escalation to force ESD to process the adjudication in a more timely fashion is still the best method, still better than calling, generally.

[u/theeversocharming → u/SoThenIThought_]

I received a letter letting me know I was going to remain on PUA. It is extremely frustrating when I am running low on funds and have bills to pay.

[u/SoThenIThought_ → u/theeversocharming]

Yes I totally get it. So if you have anything in adjudication, start an escalation and follow up every Tuesday because it is believed that state reps and senators add your name and claim ID to an Excel spreadsheet that they send to their point of contact in ESD every Wednesday, for that reason it is recommended to follow up every Tuesday to let them know if there has or has not been any communication on your claim. If they don't like being followed up with and they need to suck it up because their constituents need the money.

I personally have worked with my local State Rep and they have told me that ESD them that an issue was resolved that was categorically undisputedly not resolved and that their name was taken off the email list, and my follow-up put their name back on and provided data to refute their claim.

Similarly if you would like to call and harass OSI to process your identity verification, if they mind, then they need to suck it up because people need to pay bills

[u/theeversocharming → u/SoThenIThought_]

How do I know if I am In adjudication?

[u/SoThenIThought_ → u/theeversocharming]

I don't understand, I provided the link earlier in our conversation

https://www.reddit.com/r/UnemploymentWA/comments/nyn4oe/weekly_claim_processingpaidposted_thread/h21cm6l?utm_medium=android_app&utm_source=share&context=3

[u/theeversocharming → u/SoThenIThought_]

I got confused. I thought there was an additional step or group I went into. I have uploaded all documents, done the new claim, and it just seems I am at their mercy now. Thanks for helping.

[u/SoThenIThought_ → u/theeversocharming]

It's all good. Make sure you start an escalation if you haven't already. Everything that I will ever link including that was from the Roadmap, which is available by clicking the Menu tab at the top of the sub

[u/theeversocharming → u/SoThenIThought_]

I spent all morning trying to get through and around 1 pm I was able to get hold music (not the worst) waiting 45 minutes until I spoke to an Agent. My pending status and delay was due to my “identification documents” I submitted the front and back of my DL and SSI card that the Agent confirmed they had received. I was recommended to call the Special Investigators line. This was another 35 minute phone call to receive the same answers. They have my documentation and an investigator will approve them. I am Now in this massive Cue without a timeline, keep fling every Sunday, and to just wait. I can’t escalate, I have to wait.

This is incredibly frustrating because I have been filing for over a year. I had my identity confirmed last year. The Data Breach and Fraud claims happened under their watch and now they want to make sure they don’t have that happen and people like myself have to be broke and wait. I want to cry with my dog because I hope I have enough food for us until my next payment comes through.

[u/SoThenIThought_ → u/theeversocharming]

I can’t escalate, I have to wait.

I don't understand, an escalation is just an email to a state rep or senator asking them to include your name and claim ID and their weekly Excel sheet to their point of contact at ESD, an escalation is not something that you do while you're on the phone with ESD.

The link that I included earlier about adjudications and when I referenced that there was a section in the Roadmap about Identity Verifications: The Roadmap has a bunch of solutions and examples of how to solve things or move things along quicker.

I have spent hundreds of hours on material that goes in there. If you would like to poke around in there in the identity verification section and in the adjudication / escalation section and ask me questions that would be totally okay

[u/theeversocharming → u/SoThenIThought_]

I don’t think I can be on the list because I am on out of state claim. I work in WA but live in another state so this solution from what I have read from all you word (I went digging thank you for all you mr help) leave me in a grey area.

[u/SoThenIThought_ → u/theeversocharming]

I don't know, I mean it's totally up to you I don't really see why you'd want to disqualify yourself without even trying, there are a lot of people living out of state who must file claims with Washington State because Washington State makes them do that.

I don't really see the harm in asking the state Senator Cantwell or Senator Murray for an escalation and let them decide if they can or cannot, especially since not doing so would ensure the indefinite weight period that would have a pretty bad effect, as you described.

So I tagged you in a duplicate conversation that I had with another interstate claimant two days ago

also, u/morgoto, you are an out-of-state claimant who also did an escalation, who did you use and was it successful?