r/UnemploymentWA Admin for WEBA.Law, WA Unemployment Benefits Jun 13 '21

Discussion Weekly CLAIM & Processing/Paid/Posted Thread

-----At-A-Glance Updates-----

Added 6/13 Return of the Job Search on July 11, FAQ

This means that if you are marking 'Yes' to the job search question you are doing something that is not currently required.

Job search suspension is tied to the Washington State covid-19 emergency declaration, it has nothing to do with State Reopening Phases or Federal Benefit Extension guidelines. Recent post and reply on the subject.

  • Possible Batch Processing Issue delaying some payments ~24-48hrs.

See this poll

-----

This is the Weekly Thread! Please post here.

------Foreword-----

It is important that users have a Post in which to comment and share their questions and experiences. It is also important to me as a moderator so that I can track the development, propagation or disappearance of issues related to Paid/Processing/Posting; which currently is very very was* difficult because of the volume and number of duplicates, and the lack of information provided by users who do not include their claim type and bank.

I urge you, when posting, to include your bank and your claim type.

I urge you, as much as you can, anticipate delays for weeks with holidays.

Request for separate threads will be entertained, if you can send me a direct message with a good reason that is backed by some sort of evidence.

---------

The most consistently accurate and applicable is in The Archive and The Roadmap

-----Weekly Claim Questions------

NEW 4/12: ESD's site for Weekly Claim Questions - Reporting Earnings

NEW 4/12: ESD's site for Weekly PUA claim Questions

NEW 4/12: ESD's site for Restarting your Claim

ESD's site for Waiting Week/ When Will Payments Start

NEW 4/12: What if I didn't Work this Week?

2 jobs? Paid Late? Reporting Complex Earnings

Use a Password Manager, otherwise you might Lock Your Account and have to contact Technical Support

Added 4/22 Traveling and Claiming: "Able and Available"? No. Just Skip the Weekly Claim

-----Processing/Paid/Posted-----

  • After a Weekly claim is submitted, it first says “Processing-Web ", then¥ “Processing”, then “Paid”, and it takes 48 hours on average to post in an account, if the amount is significant, refer to this post. Related Post
  • The average time between when the payment shows "Paid" and when it appears in a bank account is dependent on the bank.

Weekly claims that are filed by web are generally all processed sometime between Tuesday evening and Wednesday evening. So if you filed a a claim last Wednesday it will probably not be processed until the following Tuesday.

(₩) If you did your weekly claim via the web. Weekly Claim status is "Processing - IVR"? Normal: You filed by phone IVR means Interactive Voice Response

(¥) This happens when the submission moves from "Submitted" to "Processed", within Online Activity

------Known Issues------

3. Appearance of "Waiting Week" on some pre-existing claims

_______(1/9) WA House Minority Leader (R) J.T. Wilcox did not approve the Extension of 20.21; the WA Governor's 10th successive proclamation which waived the waiting week, by sending the Governor a letter the day the extension lapsed Contact him directly at [jt.wilcox@leg.wa.gov](mailto:jt.wilcox@leg.wa.gov). So on Jan 7, ESD Policy Director Dan Zeitlin filed an Emergency Rule, which appears to have no end date. It is believed that due to no rule prohibiting a waiting week between Dec 28-Jan 7, that some pre-existing claims erroneously began to show this. See this post and comments.

Update (1/23) New FAQ from ESD ON Waiting Week

5. (NEW AS of 1-11) Disappearance of Weekly Claim Prompt Link. As suggested in this post and reply, it is solvable manually by calling the call center. <Will Likely be Updated>. (New 1/25: Additional Info: Details of Resolution call) Another example (2/11) Another example 3/2 Another example after 6/12 PNC

11. (New 1/19) Changing your address/phone number/bank account will likely stop payments, and require an Identity confirmation that may take 6-8 weeks. (Because of a continuation of an Audit) See above in Best Practices for changing eServices notices/letters from Mailed to Electronic. See this post

------Perspective--------

We are all on government benefits; this is not an employee employer relationship where we always get paid at the exact same time every week; they do not have the same responsibility to pay at a predetermined time and it's unreasonable to hold them to that standard. They will get around to paying us when they get around to paying us, unfortunately. Holding that expectation is a false hope, and being constantly disappointed is not a productive thing.

3 Upvotes

37 comments sorted by

2

u/theeversocharming Jun 17 '21

I am still being shown as pending. Not a good time to be low on funds.

1

u/SoThenIThought_ Admin for WEBA.Law, WA Unemployment Benefits Jun 17 '21

Where in eServices do I look to find the Adjudications or Open Cases?

So what is it? Identity Verification?

PS I am from Portland, OR

1

u/theeversocharming Jun 18 '21

I did all the additional information and uploaded documents. Still pending. Tried calling and the “high call volume” message was given and then ended the call.

1

u/SoThenIThought_ Admin for WEBA.Law, WA Unemployment Benefits Jun 18 '21

Yeah that's pretty common. The section in the roadmap about how to call ESD suggests to do so right as they open at 7:59 a.m. or around noon or around 1:00 p.m..

However as you likely saw from that link that I provided earlier, calling about an adjudication is largely unsuccessful because the general inbound reps do not have any effect on adjudications, you would need to schedule a call back from a tier 3 agent, but even then with the huge influx of new PNC issues we are hearing that those callbacks are filling up fast. Nevertheless the old best practice to start an escalation to force ESD to process the adjudication in a more timely fashion is still the best method, still better than calling, generally.

1

u/theeversocharming Jun 18 '21

I received a letter letting me know I was going to remain on PUA. It is extremely frustrating when I am running low on funds and have bills to pay.

2

u/SoThenIThought_ Admin for WEBA.Law, WA Unemployment Benefits Jun 18 '21

Yes I totally get it. So if you have anything in adjudication, start an escalation and follow up every Tuesday because it is believed that state reps and senators add your name and claim ID to an Excel spreadsheet that they send to their point of contact in ESD every Wednesday, for that reason it is recommended to follow up every Tuesday to let them know if there has or has not been any communication on your claim. If they don't like being followed up with and they need to suck it up because their constituents need the money.

I personally have worked with my local State Rep and they have told me that ESD them that an issue was resolved that was categorically undisputedly not resolved and that their name was taken off the email list, and my follow-up put their name back on and provided data to refute their claim.

Similarly if you would like to call and harass OSI to process your identity verification, if they mind, then they need to suck it up because people need to pay bills

1

u/theeversocharming Jun 18 '21

How do I know if I am In adjudication?

1

u/SoThenIThought_ Admin for WEBA.Law, WA Unemployment Benefits Jun 18 '21

1

u/theeversocharming Jun 18 '21

I got confused. I thought there was an additional step or group I went into. I have uploaded all documents, done the new claim, and it just seems I am at their mercy now. Thanks for helping.

2

u/SoThenIThought_ Admin for WEBA.Law, WA Unemployment Benefits Jun 18 '21

It's all good. Make sure you start an escalation if you haven't already. Everything that I will ever link including that was from the Roadmap, which is available by clicking the Menu tab at the top of the sub

→ More replies (0)

2

u/[deleted] Jun 18 '21 edited Jul 15 '21

[deleted]

2

u/SoThenIThought_ Admin for WEBA.Law, WA Unemployment Benefits Jun 18 '21

Probably. But I hope not. Great catch though

1

u/SonnyMA3 Jun 13 '21

Filed normally I usually a deposit on Thursdays it said paid but nothing has reached you account.

1

u/SoThenIThought_ Admin for WEBA.Law, WA Unemployment Benefits Jun 13 '21

?? What?

Weekly claims that are filed on the web are generally processed Tuesday nights however for the past 4 weeks they've been processed on Wednesdays, at which point they then say paid. The time between when it says paid and when it appears in the bank account is Bank dependent, most banks have a delay of about 24 to 48 hours. Since it is currently Sunday it is way ahead of schedule to expect this money to be deposited

1

u/[deleted] Jun 13 '21

I had heard it was the 4th of July but it's really actually the 11th? Could it be that you need to state that you did three tasks during the week of the 4th but then you need to report it on the 11th?

1

u/SoThenIThought_ Admin for WEBA.Law, WA Unemployment Benefits Jun 13 '21

You must perform your job search activities between the 4th of July and the 10th, which are reported on the claim that is prompted and filed on the 11th

1

u/[deleted] Jun 13 '21

Okay, thanks

1

u/SoThenIThought_ Admin for WEBA.Law, WA Unemployment Benefits Jun 13 '21

Yes np anytime

1

u/dunsum Jun 16 '21 edited Jun 16 '21

Mine seems to say Processing but it actually has the $amount which seems to be new. Usually gets to this point on Tuesday at midnight and the rest paid, paid on Wednesday morning with DD showing up on Thursday for me.

Usually it's processing-web, processing ($0) paid ($0 weekly anount) then paid ($yourweeklyallownceAmount)

2

u/MillionsOfRoses Jun 16 '21

Mine says paid, shows all the math but then shows $0 and I honestly don't know if that's because I'm checking it every 2 hours and the actual paid amount hasn't showed up yet. Very curious if anyone got a retroactive pay-out if their amount increased.

2

u/SoThenIThought_ Admin for WEBA.Law, WA Unemployment Benefits Jun 16 '21 edited Jun 16 '21

Very curious if anyone got a retroactive pay-out if their amount increased.

To know, you'll need to be viewing your weeks summary in desktop mode, the far right column shows date paid. Generally this correspondens to a few days after the weekly claim, but when at weekly claims' benefit amount is changed, you'll see 1) all weekly amounts be updated, and 2) the date paid column will change to the single date the amount was updated and queued for processing.

This happened to me May 7, 2020 when I proved my PUA income. My wba is $599. The additional $600/week FPUC from the CARES Act started March 29, 2020.

Back in May 2020 most were paid by Tuesday or Wednesday, (not wed/Thu as now). May 7, 2020 was a Thursday, so it was unexpected after the weekly benefit was deposited.

1

u/MillionsOfRoses Jun 16 '21

I was going to let you know I got paid per usual on the new claim with an increased amount. I'm not seeing any indication of a retroactive payment yet though. It makes sense that they would do such a thing, as I too got paid retroactively last April for March when all my stuff finally went through. I guess we'll see 🙈 I appreciate your perspective shift about ESD not trying to fuck people over, I think we all have PTSD from applying last year.

2

u/SoThenIThought_ Admin for WEBA.Law, WA Unemployment Benefits Jun 16 '21

And I bet if you look at your history from last April or March you'll see that the retroactive payment occurred on a day on which weekly payments were not typically processed back then

I think we all have PTSD from applying last year.

Truefrickingstory

2

u/dunsum Jun 16 '21

Got paid paid with my regular payment amount on my old claim.

honestly don't know if that's because I'm checking it every 2 hours

Just every 2 hours? Lol...I was doing it every half n hour...good thing they don't have a tool that think it's suspicious for having multiple logins a day or we all would have our accounts locked. 😂

Check now, I hope you get your money 🙌

2

u/MillionsOfRoses Jun 16 '21

Got mine, phew. 🙌

2

u/dunsum Jun 16 '21

Awesome! A boulder off our chest

1

u/breadgenieX Jun 16 '21

Has anyone else who has gone through the recent Potential New Claim alert and have been cleared for the old claim been paid yet? I have a Pending status but there are no open issues, decisions, or unread anything.

One thing is that my PNC shows as Expired on the main page where you would go to manage claims from, but at the bottom it says that I need to send them information. Probably the ID stuff. It says Inactive as far as status goes, and it is in an Expired Claim tab. Could that be part of the Pending payment issue?

Anyone else have this going on? Thanks.

1

u/SoThenIThought_ Admin for WEBA.Law, WA Unemployment Benefits Jun 16 '21 edited Jun 16 '21

the bottom it says that I need to send them information. Probably the ID stuff

Other users have also reported that they have sent in the identities, elsewhere on the eServices it shows that they have been completed, but yet this temporary status still shows "waiting for information". That seems to be pretty concrete evidence that the temporary waiting for information status is erroneous, seeing as how the documents were already submitted and elsewhere ESD says that they were accepted/completed

1

u/breadgenieX Jun 16 '21

Makes sense. The fact that it is on an Expired Claim that has Inactive as a status tells me that it is just a process. That said, why wouldn't they need info for an inactive claim to continue with an active one...? (sigh)

I'll wait until they poke at me after 5 days to see if it's legit and do what needs doing after that. Thanks!

2

u/SoThenIThought_ Admin for WEBA.Law, WA Unemployment Benefits Jun 16 '21 edited Jun 16 '21

Any weekly payment on any claim will be stalled by an adjudication on any other claim, especially one for identity verification where essentially the identity of the employment is being verified.

That said, why wouldn't they need info for an inactive claim to continue with an active one...? (sigh)

This is probably something to do with their absolute dogshit - shotgun - h-bomb implementation approach.

. The fact that it is on an Expired Claim that has Inactive as a status tells me that it is just a process

Other people with whom I have had a similar conversation have found that the following post and website helps understand the process

https://www.reddit.com/r/UnemploymentWA/comments/o049t1/esd_site_potential_new_claim_and_peuc_claim/?utm_medium=android_app&utm_source=share

Disclaimer: anything I say is never meant to be personal, I always speak directly, if I have said something that we have previously discussed I apologize, I am having enough parallel similar conversations that I'm no longer able to track what I've said to who, when and why. I would rather just err on the side of sounding like an a****** and repeating myself then you not knowing something that could have turned out to be crucial later on

1

u/breadgenieX Jun 16 '21

No sweat, man! Think the ID need on the inactive claim is actually necessary, in your educated opinion?

1

u/SoThenIThought_ Admin for WEBA.Law, WA Unemployment Benefits Jun 16 '21

Yes absolutely. I mean at face value it seems pretty weird that it would appear on the old claim, but if the identity of the claimant is in question then if one drinks enough beer one could opine the identity verification appearing on either a new claim or an old claim is equally weird for the same reasons, and it should just appear under the main page, since your identity is not specific to a claim. Namsayin?

1

u/breadgenieX Jun 16 '21

Indeed, I do. Welp, now to dive into the archive to see what the best way to do it is. Thanks!

1

u/xithbaby Jun 18 '21 edited Jun 18 '21

PUA for 6/18/21 Status PAID (had issues attached to it last week)

PUA back claims are now being rolled out for those who couldn't file due to errors and not having the link to do so as well if you requested them.

IF you were unable to file PUA in 2020, due to there being no link. ESD has started processing claims for those who requested their accounts be checked for back payments. You will see "You have additional weeks to file" under your PUA claim.

I had requested this over 5 months ago (secure message) but they replied to it I think the first week of June and I had to fill in a claims form asking for which dates I wanted them to check.