Getting follow up service from IKEA? Any suggestions?

[u/AnnualFlat8833]

Getting follow up service from IKEA?

Bought an expensive kitchen from IKEA. Design process was pretty good and getting service for follow-up has been terrible.
Parts from the design that never made it on the order and then getting someone to help order, getting anyone on the phone, etc.

Intention here not merely to complain but has anyone discovered some way to get help besides waiting on the phone or online for hours?