r/talesfromtechsupport Dec 18 '19

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2.7k Upvotes

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u/Pardoism Dec 19 '19

Reminds me of the story where a guy called the helpdesk because his computer wasn't working. So the helpdesk person asked if his computer is plugged in, guy answered that he couldn't really tell because it's too dark in his office. Helpdesk person asked if the could turn the lights on, guy said no. Because there was a power outage.

2

u/[deleted] Dec 19 '19

I've suffered from user calls when a coworker plugged in a heater, blowing the breaker. Apparently it was MY fault that her computer died in the middle of a document she'd been working on for 4 hours and not saved.

2

u/Pardoism Dec 19 '19

Just press the "fix everything now" button. IT is basically magic and the helpdesk is full of wizards,