Help and Support Mega Thread

[u/7thton]

If you need help, have a tech question, are having trouble with the app, have a problem with your account, or are having some other type of technical problem please post it here.

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[u/ReserveMaximum]

My toddler some how got around the purchasing code this morning and purchased a movie and a subscription and I am not sure how she did it. She doesn't even know how to use a remote well enough to select the video she wants so she almost certainly didn't randomly enter the code correctly, twice. Anyone else ever have this issue?