r/UnemploymentWA Admin for WEBA.Law, WA Unemployment Benefits Jul 10 '21

Discussion Weekly CLAIM & Processing/Paid/Posted Thread

-----At-A-Glance Updates-----

Added 6/13 Return of the Job Search on July 11, FAQ

This means that if you are marking 'Yes' to the job search question you are doing something that is not currently required.

Job search suspension is tied to the Washington State covid-19 emergency declaration, it has nothing to do with State Reopening Phases or Federal Benefit Extension guidelines. Recent post and reply on the subject.

  • Possible Batch Processing Issue delaying some payments ~24-48hrs.

See this poll

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This is the Weekly Thread! Please post here.

------Foreword-----

It is important that users have a Post in which to comment and share their questions and experiences. It is also important to me as a moderator so that I can track the development, propagation or disappearance of issues related to Paid/Processing/Posting; which currently is very very was* difficult because of the volume and number of duplicates, and the lack of information provided by users who do not include their claim type and bank.

I urge you, when posting, to include your bank and your claim type.

I urge you, as much as you can, anticipate delays for weeks with holidays.

Request for separate threads will be entertained, if you can send me a direct message with a good reason that is backed by some sort of evidence.

---------

The most consistently accurate and applicable is in The Archive and The Roadmap

-----Weekly Claim Questions------

NEW 4/12: ESD's site for Weekly Claim Questions - Reporting Earnings

NEW 4/12: ESD's site for Weekly PUA claim Questions

NEW 4/12: ESD's site for Restarting your Claim

ESD's site for Waiting Week/ When Will Payments Start

NEW 4/12: What if I didn't Work this Week?

2 jobs? Paid Late? Reporting Complex Earnings

Added 7/5 What if I wasn't AA for 2 days or less last week? WBA gets prorated, no Add'l fact-finding

Use a Password Manager, otherwise you might Lock Your Account and have to contact Technical Support

Added 4/22 Traveling and Claiming: "Able and Available"? No. Just Skip the Weekly Claim

Added 7/7 Website won't work? Call in the Claim, or do it later - it will stay there for 5 weeks

-----Processing/Paid/Posted-----

  • After a Weekly claim is submitted, it first says “Processing-Web ", then¥ “Processing”, then “Paid”, and it takes 48 hours on average to post in an account, if the amount is significant, refer to this post. Related Post
  • The average time between when the payment shows "Paid" and when it appears in a bank account is dependent on the bank.

Weekly claims that are filed by web are generally all processed sometime between Tuesday evening and Wednesday evening. So if you filed a a claim last Wednesday it will probably not be processed until the following Tuesday.

(₩) If you did your weekly claim via the web. Weekly Claim status is "Processing - IVR"? Normal: You filed by phone IVR means Interactive Voice Response

(¥) This happens when the submission moves from "Submitted" to "Processed", within Online Activity

------Known Issues------

3. Appearance of "Waiting Week" on some pre-existing claims

_______(1/9) WA House Minority Leader (R) J.T. Wilcox did not approve the Extension of 20.21; the WA Governor's 10th successive proclamation which waived the waiting week, by sending the Governor a letter the day the extension lapsed Contact him directly at [jt.wilcox@leg.wa.gov](mailto:jt.wilcox@leg.wa.gov). So on Jan 7, ESD Policy Director Dan Zeitlin filed an Emergency Rule, which appears to have no end date. It is believed that due to no rule prohibiting a waiting week between Dec 28-Jan 7, that some pre-existing claims erroneously began to show this. See this post and comments.

Update (1/23) New FAQ from ESD ON Waiting Week

11. (New 1/19) Changing your address/phone number/bank account will likely stop payments, and require an Identity confirmation that may take 6-8 weeks. (Because of a continuation of an Audit) See above in Best Practices for changing eServices notices/letters from Mailed to Electronic. See this post

5. (NEW AS of 1-11) Disappearance of Weekly Claim Prompt Link. As suggested in this post and reply, it is solvable manually by calling the call center. <Will Likely be Updated>. (New 1/25: Additional Info: Details of Resolution call) Another example (2/11) Another example 3/2

  1. After Potential New Claim Filing on 6/12: Issue recurring

------Perspective--------

We are all on government benefits; this is not an employee employer relationship where we always get paid at the exact same time every week; they do not have the same responsibility to pay at a predetermined time and it's unreasonable to hold them to that standard. They will get around to paying us when they get around to paying us, unfortunately. Holding that expectation is a false hope, and being constantly disappointed is not a productive thing.

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u/SoThenIThought_ Admin for WEBA.Law, WA Unemployment Benefits Sep 02 '21

So, an identity verification.

Happily there's a huge amount of information on this in the Roadmap, in fact it's own eponymous section.

The roadmap is a library with over 450 pages of policy / laws / guidance/aggregated user experience data and solutions. I made it over the course of the last 15 months it took about 4,000 hours.

It is available by clicking the menu or about tab at the top of the sub.

The information you provided will be processed manually. When will it be process? How long? Well, ESD does not publish minimum / maximum / standard / current processing times so some people have waited months. This is also described in its own eponymous entry in the identity verification section of the roadmap.

The solution is to start an escalation. People who start and follow up on an escalation tend to wait two to nine days, whereas people who do not tend to wait multiple weeks and sometimes even months.

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u/spykeymeely Sep 02 '21

Please what can I do to solve this problem I don’t have any pending issue on my claim but it keep on telling pending on my claim status...I already uploaded the necessary document but still same thing please help me out I really need this money to pay my next month rent and clear some bills what road map are you talking about